JESSICA WININGER

Designed improvements for several products with an emphasis on future-proofing. Met expectations and deliverables on time and in high quality. Made design decisions for three development teams. Was responsible for the development of web applications and components. Effectively developed in a clean, well-structured, easily maintainable format. Demonstrated creative, technical, and analytical skills. Communicated effectively in both technical and business environments.

Performed all the duties of a Customer Support Associate, as well as Regularly performed Manager on Duty (MOD) functions and managed front-end audit and cash compliance responsibilities. Trained and managed team of associates and was available to address any and all complications and concerns. Responsible for building opening and closing tasks, including team management, quick problem-solving, and building security.

Principal designer for SmartBook advertisement scheduling software. Met the needs of veteran users transitioning from older systems while providing an intuitive and streamlined interface for new users. Received rave reviews from technology leaders, business customers, and end users upon implementation. Immediate adoption reduced overnight work and supported the completion of a $5.34M campaign during normal office hours. Participated in agile scrum teams as a shared specialty resource. 

Researched, designed, and delivered mockups for a company-wide notifications center. Assisted in conducting user research and wrote analysis documents and presentations on key findings. Created accessible standardized color palettes for the UI common and began implementation on the company design system.

Researched, designed, and delivered user-centered wireframes and mockups for a wide range of devices and interfaces; identified design problems and devised elegant solutions; collaborated with other departments daily.

Provided friendly, timely, and helpful media assistance for students and faculty; managed equipment checkouts and returns, office calendar, room reservations, email interactions, and event scheduling; organized stock.

Provided guidance and tutoring for the other students; responsible for ensuring students’ success in the class and providing assistance and resources when needed.

Provided friendly, timely, and helpful assistance to guests; managed office calendar, email interactions, and event scheduling; organized stock.

Collaborated with other students; created unique 3D avatars and animations under the guidance of Dr. Brian Burton.